Shipping Policy

Free Shipping and Order Tracking

We offer insured shipping on every order within the U.S.A. Please contact us at 1-407-264-0200 for more information on international shipping.

If you have already ordered, please click here to view your Order Status.

Your Order Included With Your Order Shipping Upgrade Options
Less than $250 Free *Ground (Continental US)
Free USPS Priority Mail® (Alaska & Hawaii)
*2nd Day $10
*Overnight $20
Between $250 and $1000 Free  *2nd Day *Overnight $20
Over $1000 Free *Overnight  
Loose Diamonds Free *Overnight  
APO / FPO Shipments Free USPS Priority Mail®  

Once your order has been processed, it will be delivered to you according to the options below. If you have any questions concerning Shipping Methods or to upgrade your shipping method, please call 1-407-264-0200

To check the status of your order any time, seven days a week, view your Order Status.

* Please Note that Overnight shipping refers to the shipping method once your order is processed. Orders may still take up to 10 days to be delivered to you as the manufacturing process can vary depending on the item being purchased.

* Carriers: For Ground, 2nd Day and Overnight services we ship via UPS, FED EX or USPS.

Adult Signature: To receive your shipment, an adult must be present and sign for the package. You can also request that the package be sent to the closest FedEx location for pick up. To arrange this, please call one of our customer service agents at 1-407-264-0200

It’s a surprise. Please help me!
If you are making this purchase for an engagement or another special occasion and want it be a surprise, we suggest that you ship the package to your nearest FedEx location. You can choose this option on the order

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